Shipping Times: We process orders within 1-2 days and deliver within 5-11 weeks.

Worldwide Shipping: Yes, we ship worldwide.

Shipping Locations: Our offices are in Ville, Country. Our international warehouse is located in China.

Tracking Information: Yes, tracking information is provided. Please email us at 

sifleumencia83@gmail.com after 3 days of placing your order.

Missing Items: Orders may be shipped from different warehouses, resulting in separate deliveries.

Damaged Items: If you receive a damaged item, email us a picture at Email: sifleumencia83@gmail.com for a replacement.

Order Delays: International shipping delays can occur due to customs clearance. You can track your order or contact us at Email sifleumencia83@gmail.com for assistance.

Refund Policy: We aim to resolve all issues with online purchases. Refunds can be requested within 30 days for non-discounted items. Please read our full refund policy